Privacy Policy

Below is Career Counselling Services privacy policy.

We do not store credit card details nor do we share customer details with any 3rd parties.

Data Protection Information for CCS training course graduates

Privacy Statement
The privacy and data security of our training course graduates is important to us at CCS. This statement explains how CCS uses personal data to keep connected to the CCS community of our graduates.

Through our communications, events and activities we aim to build professional connections with the CCS community.

In order to deliver this information CCS processes the personal data of graduates. This helps to ensure that you are getting the most relevant and interesting communications from us.

If you have any questions about how we process your personal data please contact alex@career-counselling-services.co.uk.

WHAT INFORMATION DO WE HOLD ABOUT YOU?
The personal data held and processed by CCS may include:

Biographical Information

  • your name, address, contact details, role and institution or organisation.

Interactions and Transactions with CCS

  • Your current contact details
  • Records of CCS events you register for and attend
  • Records of communications and interactions we’ve had with you
  • Records of financial transactions with CCS including fee payments.

WHERE DOES OUR INFORMATION COME FROM?
The information we hold about you comes from you filling in application forms for events or by corresponding with us by telephone, email, face-to-face or otherwise.

HOW WILL WE USE INFORMATION ABOUT YOU?
The data we collect is used by CCS to support a range of activities and information for our graduates. We use data: to communicate with you as part of the CCS community and for administrative purposes.

SHARING AND DISCLOSING YOUR PERSONAL INFORMATION

Sharing with other services.

Your data will be used only by CCS.

Sharing with External Parties
We do not sell your personal data to third parties or share it for any commercial purposes. We also will not permit third parties to sell on the data we have shared with them, under any circumstances. We will not share your information with external parties, except in the following circumstances:

  • when you have given us permission to do so
  • to hosts for specific events

HOW LONG WE KEEP YOUR PERSONAL INFORMATION
CCS will retain your data indefinitely in support of your ongoing relationship with us or until you request us to do otherwise. The data we retain indefinitely includes:

  • Your name, address and role
  • Interactions and transactions with CCS
  • Contact details
  • Records of CCS events you register for and attend
  • Records of communications and interactions
  • Records of financial transactions with CCS

We review the data held on our database to ensure that it is accurate and relevant to our aim to communicate with you, Where we find information which is out of date, inaccurate or no longer relevant, we remove this data.

Where you exercise your right to erasure, we will retain a core set of personal data (e.g. name, and contact details) to ensure that we do not inadvertently contact you in the future.

EXERCISING YOUR RIGHTS
The privacy and data security of our graduates is important to us at CCS. UK and EU data protection laws give you a range of rights in relation to your personal data for example: erasure, rectification and subject access. Information about your rights can be found on the Information Commissioner’s website.

To ask questions, or complain about how we process your personal data, please contact alex@career-counseling-services.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office.

Corrections
If you wish to correct any information held by the CCS about you, please contact alex@career-counselling-services.co.uk.

FURTHER INFORMATION
The controller for your personal data is CCS.

We always handle your personal data securely and minimise its use and collection, and there is no overriding prejudice to you by using your personal information for these purposes.

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